Privacy Policy

This page is maintained by the Chati team to answer common questions about how we handle your information. By using Chati you agree to the practices described below.

What we collect

When you create an account we store your email, display name, and authentication credentials managed by our backend provider. When you use Chati we store your check-ins (mood, energy, day type, sleep quality), conversations with Chati, saved messages, and generated wellness insights, so we can show you your journey and let Chati remember context.

How we use it

Your data is used to operate the app: personalize Chati's responses, generate wellness insights, maintain your credit balance, and improve reliability. We do not sell your data.

AI processing

Messages you send to Chati are transmitted to our AI provider (Google Gemini via the Lovable AI Gateway) to generate replies. Do not share sensitive personal information (medical records, financial identifiers, government IDs) in chat.

Storage & security

Data is stored in our managed backend with row-level security so each account can only read its own rows. Passwords are handled by our authentication provider and never stored in plain text.

Your choices

You can change your language, sign out, or request account deletion at any time by contacting support. Deleting your account removes your check-ins, conversations, and insights.

Children

Chati is not intended for children under 13.

Not medical advice

Chati is a supportive companion, not a therapist or medical service. If you're in crisis, please contact your local emergency services or a licensed professional.

Contact

Questions about this policy? Reach out through the in-app support channel.